Automate replies and routine work

Set up an AI agent that answers messages, or rules that act when something happens, like thanking new followers or hiding spam.

Dakika 4 kusoma · Picha zinaonyesha Kahawa House, sehemu ya kazi ya mfano.

Mwongozo huu bado uko kwa Kiingereza. Tafsiri ya Kiswahili inakuja hivi karibuni.

Your automations

Automations

Each automation shows what starts it (the trigger, for example a new message) and what it does (the action, for example an AI reply), how often it ran and when it last ran. Use the 2 switch to pause or resume it. The icons on the right show its run history, edit, duplicate or delete it.

Create one

Press 1 Create Automation and choose the kind:

Choosing the kind of automation
  • Agentic: an AI agent reads incoming messages and answers in your words, following your rules and what you've told it about your business. When it isn't sure, it hands the conversation to Needs review instead of guessing.
  • Procedural: a fixed rule. When something happens (a new follower, a comment containing a word, a new message), do something (send a template reply, hide the comment, notify someone, add the person to a funnel).

Dokezo

Start with one simple automation, such as answering "what are your opening hours?", watch its runs for a few days, then add more.

Soma pia

Bado unahitaji msaada?

Timu yetu iko tayari kukusaidia, kwa Kiswahili au Kiingereza.